Right to Choose - Customer Rights

Right to Choose - Customer Rights

The consumer has to be used before the date in relation to the price of goods and services, quantity of items, quality, packing date of packed items, food items, and drugs, to give details in detail to all these, In order to make awareness by providing information in detail with the cooperation of government organizations and educational institutions, every level needs intensive campaign.

Right to Choose - Customer Rights

The consumer has to be used before the date in relation to the price of goods and services, quantity of items, quality, packing date of packed items, food items, and drugs, to give details in detail to all these, In order to make awareness by providing information in detail with the cooperation of government organizations and educational institutions, every level needs intensive campaign. Apart from this, consumers need to be educated about the various procedures for various bodies and forums, and consumer protection for the protection of its rights by the government.

Right to Choose - Customer Rights

Since the ancient times in India, the saying is that Relief is the biggest wealth, therefore emphasis has been laid on restricting the needs of Indian culture, but at present, in India, the consumerism continues to imitate West. is. In the current market economy, major organizers have been prominent in promoting consumerism. In principle, in the bourgeois economy, consumers get quality product goods and services at a reasonable cost under the full competition. But in practice, due to the efforts of the producers to sell their products in the market due to Yen, the consumer is not able to get the right goods and services at the right price. Billions of trillions of dollars spent by large multinational corporations to spend their products on advertising and promotional propaganda encourage consumers to use and consume their products, which probably do not require a common consumer. Due to this, the expenditure on household goods and services and services is increasing.

If the United States is considered to be the father of the modern market economy and consumerism, then the credit goes to the conscious citizens of the United States, all the credit for initiating consumer protection movement. American President John Kennedy approved the Consumer Protection Bill on March 16, 1962, due to the strong consumer movement launched by Tar Nadar in America. That is why International Customer Day is celebrated on 15th March. In India, if seen closely, then in the year 1966 under the leadership of Tata, under the leadership of Conservation of Consumer or Customer, entrepreneurs of Bombay established a Clean Business Practices Association. In 1974, B.M. of Pune. Joshi established his own branches at other places by establishing a non-governmental organization called consumer panchayat for consumer protection. After this, governmental and non-governmental efforts of consumer protection in many places of India continue. Parliament ratified the Consumer Protection Act in India on December 24, 1986.

In India, if seen closely, then in the year 1966 under the leadership of Tata, under the leadership of Conservation of Consumer or Customer, entrepreneurs of Bombay established a Clean Business Practices Association.

Under the Consumer Protection Act, 1986, 6 rights are given under section 14 to 19 of the Constitution of India: - First, the Right to Safety, the Right to Safety from the Risk Objects and Services for Life and Property. The right to get second information, under which the consumer has the right to know about the quantity, quality, power, accuracy, level, and value of goods and services.

Third, the right to choose, the right to be assured by choosing varieties of goods and services at a competitive price, it means that the Government will promote competition in place of private sector monopoly. Fourth, the right to be heard, the right to be heard at various government and non-government forums, consumer complaint, and advice. Fifth, Right to resolve the dispute, Right to resolve disputes arising on consumer exploitation by unfair trade practices. Sixth, Right to Knowledge and Skills to Keep the Consumer Knowledgeable.

After the implementation of the Consumer Protection Act of 1986, many problems were noticed. Studies have found that despite the publicity of the rights received by the consumer under the Act, awareness of most consumers about the ignorance of the consumer could not be attributed to it, due to which they were deprived of protection. In the cases of consumer disputes, the settlement rate was 90 percent. But the settlement took about 12 months, it took a lot of time. Apart from this, the act did not mention the contract between the consumer and the manufacturer, whose conditions were inappropriate or all were in the interest of the producer. That is why the Consumer Protection Bill 2018 is presented in Parliament on the suggestion of the Law Commission. This Bill has replaced the Consumer Protection Act 1986, it strengthens the rights of the consumer and arranges grievance redressal at different levels from different forums for redressal of grievances related to bad goods and services.

Consumers can be divided into two categories - the first businessman and second, the domestic consumer. In almost all the states of India, the practitioner consumer is organized and educated, so as to be aware of the consumer protection law and all the rights granted to the consumer under it, he is aware and alert about the quantity, quality and value of his item and service. Therefore, the rights received in the Protection Act continue to be beneficial in most cases. Contrary to businessmen, most domestic consumers of India have a status of ignorance about consumer rights. In spite of organizing publicity and awakening camps through consumer protection bodies, there is a lack of awareness. As long as domestic consumers, especially the rural consumer, consumer protection.

Conclusion - 

This is all about Right to choose - Customer Rights. Consumers can be divided into two categories - the first businessman and second, the domestic consumer. In almost all the states of India, the practitioner consumer is organized and educated, so as to be aware of the consumer protection law and all the rights granted to the consumer under it, he is aware and alert about the quantity, quality and value of his item and service. If you have any Problem Regarding this post you are free to Contact us.