Right to Information - Customer Rights

Right to Information - Customer Rights

Right to Information - Customer Rights

General questions about the right to information - 

Q.1: Who will give me the Information? How do I submit the application?

Ans - One or more officers of all Government departments have been appointed Public Information Officer. You have to submit your application only to them. This is the live list that they can reach you by collecting various branches of the Information department you have asked. Apart from this many officers have been appointed Assistant Public Information. Their job is to apply only to the public and bring it to the concerned Public Information Officer.

Q.2: How do I get information about the information of the Public Information Officer?

Ans - After finding out which department you need to ask for information. Information about the Public Information Officer can be inquired from the same department. But if you are not able to go to that department or the department is not providing information to you, then you can send your application to this address - Public Information Officer, by - Head of Department (Name and address of the Department). It is the responsibility of the concerned Public Information Officer to reach you. You can also get the list of public information officers from various government websites like www.rtionline.gov.in.

Q.3: Can a Public Information Officer reject my application by saying that the application or part of it is not related to it?

Ans - No he can not do it According to Article 6 (3), he is obliged to inform the applicant about the sender and its application to the concerned department.

Q.4: What if a department has not appointed public information officer?

Ans: Send your application by the Public Information Officer to the concerned Government Officer in the name of the Head of the Department in the name of the head. You can also complain to the State Information Commission under Article 18. The officer with the Information Commissioner is entitled to impose a fine of Rs. 25000 on such officer. Who has refused to accept your application? To complain, you just need to tell a notice letter to the Information Commission and tell the fact that the Department has not yet appointed a Public Information Officer. And should feel sick on it.

Q.5: Can Public Information Officer refuse to give me information?

Ans - Public Information Officer, Information Officer can refuse to give information related to the subjects mentioned in Article 8 of the law. This includes information relating to trust information received from foreign governments, habits related to safety estimates, strategic, scientific or economic values ​​of the country, information related to criminal brevity related matters of the legislature. In the second schedule of the Act, the list of such 18 agencies has been given, where the right to information does not apply, even if the information is linked to corruption charges or human rights violations then these departments will also have to report.

Q.6: Will there be any charge for this?

Ans - Each state has its own separate arrangements for the application fee. Generally, you can deposit your fees in the following ways:

- Submit cash yourself (do not forget to get its receipt)

- Demand Draft

- Indian Postal Order

- With Money Order (applicable in some states)

- From Bankers Check

- In the case of Central Government, it should be payable in the name of Account Officer

- Some State Governments have opened certain accounts for this. You have to pay the fee in that account. For this, cash is deposited in any branch of the State Bank and it has to be filed with the receipt application. Or you can attach a postal order or DD payable in favor of that account with the application.

- In some states, you can also apply court stamps with fixed rates.

- For complete information, please observe the rules of the respective states.

Q.7: How do I submit my application?

Ans - You can personally submit the application by going to the Public Information Officer or Assistant Public Information Officer or sending it to someone. You can also send it by post to the Public Information Officer or Assistant Public Information Officer. 629 Post Offices have been made Central Assistant Public Information Officers for all departments of Central Government. You can go to any of these post offices and deposit the application fee. Going there, when you submit an application on the official counter of the information, they will get your receipt and anonymity and this is the live catalog of the post office that your application should be delivered to the appropriate Public Information Officer in the time limit. The list of these post offices is available at www.indiapost.gov.in.

Q.8: What should I do if the Public Information Officer or the concerned department does not accept my application?

Ans - You can send it by post. According to Section 18 of the Act, you should also have a complaint in the relevant Information Commission. The Information Commissioner has the authority to apply for up to Rs.2550 against the officer who has refused to accept your application. In the complaint, you have to write a letter to the Information Commissioner, in which you tell about the time-consuming problems while submitting the application that the Public Information Officer may request you to apply.

Q.9: Is there no time limit for getting the information?

Ans - Yes, if you have submitted the application to the Public Information Officer, you will have to apply for 30 days.

Conclusion - 

This is all About Right to Information - Customer Rights. Right to Information is one of the Rights of the customer. Customer Should get all the information asked by him and all the details about products. You are free to Contact Us about this Post.